Terms & Conditions.

Registered in England and Wales with company number 09422717.
Registered Office: Suite P0160, 35 Victoria Rd, Darlington, Co Durham, DL1 5SF.

Our Terms

If you have a query with regards to any aspect of the your order, the planner itself or you would simply like to enquire about bulk/corporate sales then please contact us via email on the address detailed below.

Here at My Pro Planner we like to keep things simple… And that’s exactly what we have done with regards to our returns!

If for whatever reason you are unhappy with your My Pro Planner please return it to us, in its original unused condition, within 7 days of its receipt and we will refund you in full, repair or replace your Planner.

As our valued customer, should you, for whatever reason, choose to cancel your order within 7 days of receipt or purchasing your Planner (whichever is longer), or your Planner is in anyway faulty, then please return to us, unused, in its original packaging along with proof of purchase to:

My Pro Planner Ltd, Brookland, Hendrew Lane, Newport, NP18 2AB

Alternatively, please send us an email to try and resolve the matter at contactus@myproplanner.co.uk.

* Please ensure that you obtain and retain a receipt with regards to proof of postage. Also note that our returns policy does not effect your statutory rights.



Your order delivery date will depend on which shipping option you choose at the checkout.

Thank you for your support and custom.